Privacy Policy

At Cocarin.com, your privacy matters. We’re committed to protecting the personal information you share with us and complying with privacy laws like the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR). This policy explains what we collect, how we use it, and how we keep it safe.
Information We Collect
We collect two types of information to improve your shopping experience:

Personal Information: Details that identify you, such as your name, email address, shipping/billing address, phone number, and order history. We also collect payment information (like credit card numbers), but we never store full payment details—this is securely processed by trusted third parties (Stripe, PayPal) that meet strict security standards.

Non-Personal Information: Anonymous data that doesn’t identify you, like your browser type (Chrome, Safari), device model (iPhone 15, Samsung Galaxy S24), IP address, and website activity (which product pages you visit, items you add to cart). We collect this via cookies—you can disable non-essential cookies in your browser settings, but this may limit features like saved carts.

 How We Use Your Information

We use your data for customer-focused purposes only:

Process and deliver your orders (e.g., print shipping labels, send tracking updates).

Provide customer service (e.g., answer sizing questions, resolve order issues).

Improve our site and products (e.g., add more wide-width styles if we see high demand).

Send relevant updates (order confirmations, occasional promo emails). You can opt out of promo emails anytime by clicking “Unsubscribe” in the email.

Prevent fraud (e.g., verify payment details to protect your account).

How We Protect Your Information
We use industry-standard security measures:

Encryption: Data transmitted between your device and our site is encrypted via HTTPS (look for the padlock in your browser).

Secure Storage: Personal information is stored on servers with restricted access—only authorized team members can view it.

Trusted Partners: We only work with third parties (payment processors, shipping carriers) that follow strict privacy rules.

 Your Privacy Rights
You can:

Access the personal information we hold about you (email service@cocarin.com to request this).

Correct inaccuracies (e.g., update your shipping address).

Request deletion of your data (we may retain some for legal reasons, like tax records).

Opt out of marketing emails.

We will never sell or rent your personal information to third parties.